1. Introduction

These Terms and Conditions govern the use of our website, services, and products. By using our website and making purchases, you acknowledge that you have read, understood, and agreed to these terms.

2. Product Information

• We strive to provide accurate product descriptions, images, and prices. However, there may be slight variations in color, size, or appearance due to lighting, screen settings, and other factors.
• All products sold on our website are licensed merchandise, sourced from trusted and authorized suppliers.

3. Pricing and Payments

• All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice.
• We reserve the right to modify prices due to any unforeseen circumstances or errors at any time.
• Payments can be made via secure payment gateways, including debit/credit cards, UPI, and other methods accepted on our website.
• The final total at checkout, including taxes, shipping, and other applicable charges, will be displayed before you confirm your order.

4. Order Confirmation & Shipping

• Once an order is placed, you will receive an order confirmation email. This confirms that we have received your order, but does not guarantee that the product is in stock or will be shipped immediately.
• Shipping times may vary depending on your location. We aim to ship products within 3-5 business days after the order is confirmed.
• We are not responsible for delays caused by third-party delivery services or customs-related issues.
• For international orders, any import duties or taxes are the responsibility of the customer.

5. Returns and Refunds

• We offer a 7-day return policy for defective or damaged products. If the item you received is faulty, please contact our customer support team immediately for assistance.
• To be eligible for a return, the product must be unused and in its original packaging.
• Custom or personalized items may not be eligible for return unless damaged or defective.
• Refunds will be processed to the original payment method once the return has been approved and received. Shipping charges may not be refundable.
• Any returns made without prior approval will not be accepted.

6. Cancellations

• Orders can only be cancelled before they are dispatched. Once your order has been shipped, it cannot be cancelled.
• If you wish to cancel your order, please contact our customer support team as soon as possible.

7. Intellectual Property

• All content on the website, including logos, product images, descriptions, and other materials, are protected by copyright and intellectual property laws. Unauthorized use of these materials is prohibited.
• You agree not to reproduce, copy, or exploit any content from our website without explicit permission.

8. Account Responsibility

• If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must provide accurate and current information when creating an account or making a purchase. If any information changes, you must update your account promptly.

9. Privacy Policy

• Your privacy is important to us. We collect and process personal data as described in our [Privacy Policy], which outlines how we handle and protect your information.
• By using our website, you consent to the collection and use of your personal information as outlined in the Privacy Policy.

10. Limitation of Liability

• We are not responsible for any indirect, incidental, special, or consequential damages arising out of or related to the use of our website or the products sold.
• Our total liability in relation to any product purchased is limited to the price paid for that product.

11. Modifications

• We reserve the right to modify, update, or discontinue any part of our website or services at any time without prior notice.
• We may update these Terms and Conditions periodically, and the updated version will be posted on our website. You are encouraged to review these terms regularly.

12. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of India.
• Any disputes or claims arising from or related to these terms will be resolved in the competent courts located in Mumbai, Maharashtra.

13. Customer Support

If you have any questions or concerns regarding our Terms and Conditions or need assistance with an order, please contact our customer support team at:

• Email: support@animeoriginals.com