1. Information We Collect

We collect various types of information to provide you with the best shopping experience and to improve our services. This information may include:

• Personal Information:
  • Name
  • Email address
  • Shipping address
  • Billing address
  • Contact number
  • Payment details (through our secure payment gateway)
• Non-Personal Information:
  • Browser type and version
  • Device type and operating system
  • IP address
  • Browsing behaviour (e.g., pages visited, time spent on our website, etc.)
  • Referring website or search engine
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (such as web beacons, analytics, and pixels) to track and collect information about your browsing activity. This helps us provide a personalized shopping experience, analyze website traffic, and improve our services.

 2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Order Processing: To process and fulfill your orders, including delivering products to your specified address and sending you order-related updates.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance regarding products, orders, and services.
• Personalization: To offer a more tailored shopping experience based on your preferences and browsing behavior.
• Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time by clicking the unsubscribe link in the email.
• Website Improvement: To enhance the functionality, security, and usability of our website, and to better understand customer behavior to improve our offerings.

3. How We Protect Your Information

We take your privacy seriously and implement appropriate security measures to safeguard your personal information. These measures include:

• Encryption: We use industry-standard encryption technologies to protect your payment details and other sensitive data.
• Secure Payment Gateways: Our payment processing partners adhere to the highest security standards, including PCI-DSS compliance, to ensure that your financial information is protected during transactions.
• Access Control: Only authorized personnel have access to personal data, and they are required to follow strict confidentiality guidelines.
• Regular Audits: We regularly audit our systems and processes to identify vulnerabilities and ensure data protection.

While we take significant steps to protect your data, please note that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we make every effort to protect your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party service providers who assist with functions such as order fulfillment, payment processing, email communication, and website hosting. These providers are obligated to protect your information and can only use it for the purposes for which we have contracted them.
• Legal Compliance: If required by law, we may disclose your personal information in response to legal processes (e.g., court orders, subpoenas), or to protect our rights, property, and safety, as well as the rights, property, and safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such change and the privacy practices of the new entity.

5. Your Rights and Choices

As a customer, you have certain rights over your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: If you believe your information is inaccurate or incomplete, you can request that we update it.
• Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out of Marketing: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by clicking the “unsubscribe” link in the email, or by contacting us directly.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such external sites. We encourage you to review the privacy policies of those websites before sharing any personal information.

8. Children’s Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you are a user who finds this information, please inform Customer Support to take action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our website and update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

• Email: support@animeoriginals.com

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.